Locally Owned and Operated Since 1986
The Experts You’ve Trusted for Over 35 Years
Docutek is an Authorized Ricoh copier dealer in Hickory, NC. We sell lease, service and supply the Ricoh family brand of copiers, color copiers and multifunction devices. Our goal is to meet your copier, fax, printer and wide format needs. We service all settings, from professional productions to home office. We have over 35 years in the industry, right here in Western North Carolina. Try our knowledgeable, courteous and timely service for yourself today and experience the Docutek difference!
The Docutek team has decades of industry experience. We are ready to service any of your office equipment and document flow needs. Our team is dedicated to the mutual growth and prosperity of both your company and ours. We realize that our success is in your satisfaction.
Our goal is to have your office running as efficiently and cost effectively as possible. We are partnered with one of the major suppliers of technology in the industry — Ricoh. This partnering coupled with our in house expertise means we can bring you the latest in technology at an affordable price.
Our color and monochrome copier/printers offer the best performance for the price. We have solutions to cover every need, from desktop devices to production print. Along with standard duplex and wireless connectivity, you can expect exceptional quality and reliability.
We cover most major brands and offer affordable maintenance contracts. Our annual maintenance contracts cover all your toner, parts and service needs. Our customers are never left without support. Get complete coverage for one low cost or order consumables as needed. The choice is yours.
We are only a phone call away, with fast and expert service. Our Intelligent Support is a collection of intelligent tools, apps and services that help your business stay productive with continuous support. We offer real-time remote service, automated updates, alerts and self-help tools.
Optimize the support of printing at your company and reduce printer-related support calls. We offer Automated printer and multifunction device management plus advanced productivity features for services-led platform devices. Administrators can export select settings from one services-led platform device.
We empower your workers to create, store and use information more effectively — and reduce cost and waste — by optimizing processes and technology across your content output ecosystem. Our SIMPLE Print Solution enables you to realize these operational savings and add business value, while reducing the burden on your internal resources.
IT infrastructure serves as the foundation for business agility. For remote workers, it’s more than connectivity, it’s the tools to get the work done. For security leaders, it’s having confidence that you are protected against threats that you haven’t yet seen. For business leaders, it’s ensuring continuity of operations, no matter what happens next.